On The Cabinet does not have a fixed shipping fee.
We calculate shipping fees individually for each country and region, in order to avoid burdening customers with high shipping costs.
For regions excluding South Korea, please contact us separately via Instagram, WeChat, or the chatbot located at the bottom right corner for inquiries, even though it may be inconvenient.
- Shipping/Exchanges/Returns
English Service : instagram @ktoyz_official
The purchase guide for overseas shipping will be communicated through Instagram DM.
- Deposit without bankbook
If payment is not made within 48hours of placing an order by bank transfer, the order will be cancelled.
- Returns & Exchanges
If the product is damaged during transportation, exchange or return can be made by e-mail within 48 hours of receipt.
In the case of card payment, it takes 3-8 days depending on the card company after cancellation of approval, and you can check the process by contacting the card you used.
- Cases where exchange/return is not possible:
- Products for which the exchange/return period has expired.
- Products with opened packaging.
- Pre-order items.
- Products that have been damaged or have defects due to customer negligence.
- Handcrafted figures may have slight paint smudges, minor scratches, surface bubbles, mold lines, etc., which are natural occurrences and cannot be exchanged or returned.
- Precautions before purchase
Due to the nature of the pre-order, exchange or refund due to a simple change of mind is not possible.
Defective products can be exchanged (limited to one time) or returned for the same product, and the entire shipping cost is borne by K-TOYZ.
- Shipping/Exchanges/Returns
English Service : instagram @ktoyz_official
The purchase guide for overseas shipping will be communicated through Instagram DM.
- Deposit without bankbook
If payment is not made within 48hours of placing an order by bank transfer, the order will be cancelled.
- Returns & Exchanges
If the product is damaged during transportation, exchange or return can be made by e-mail within 48 hours of receipt.
In the case of card payment, it takes 3-8 days depending on the card company after cancellation of approval, and you can check the process by contacting the card you used.
- Cases where exchange/return is not possible:
- Products for which the exchange/return period has expired.
- Products with opened packaging.
- Pre-order items.
- Products that have been damaged or have defects due to customer negligence.
- Handcrafted figures may have slight paint smudges, minor scratches, surface bubbles, mold lines, etc., which are natural occurrences and cannot be exchanged or returned.
- Precautions before purchase
Due to the nature of the pre-order, exchange or refund due to a simple change of mind is not possible.
Defective products can be exchanged (limited to one time) or returned for the same product, and the entire shipping cost is borne by K-TOYZ.